Summit Olympus
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Summit Olympus and HD Voice

At Compunetix, our teams always work to keep quality at the forefront of our technologies. This is evident in our latest HD Voice capabilities.   With HD Voice, our Summit Olympus™ systems reach the pinnacle of voice quality. The systems support HD codecs (G.722, AMR-WB (G. 722.2), and L16-16 kHz) and maintain high fidelity audio […]

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Australian Navy First to Install Compunetix 4-STAR

This past November, the Royal Australian Navy Tracking and Telemetry Mobile Range (TTMR) upgraded their voice communications link between their mobile tracking site (trucks) and the RAAF Woomera Range Complex with the use of Compunetix 4-STAR.     The 4-STAR replaces 4 devices previously used to extend voice communications over a satellite IP link between […]

2018 New Year's Graphic
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Compunetix Wishes You a Happy 2018!

As the new year is upon us, we find ourselves reflecting on the past year and those who have helped to shape our business. It’s been quite a year for us all! We hope that 2018 has been just as memorable for you, your colleagues and your loved ones. We look forward to working with […]

Season's Greetings from Compunetix
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Season’s Greetings from Compunetix!

Wintry Wishes! At this special time of year, we give thanks for customers, partners and friends like you who have made our jobs easier and our lives more fulfilling. May this season bring you the gifts of peace, hope and joy.

Video Call Center Interface
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Compunetix WebRTC Video Call Center – Unique Industry Applications

Compunetix recently developed a new WebRTC Video Call Center to satisfy this need for a richer customer support experience. Intended to be utilized as an agent assisted tool to connect customers to doctors, company representatives, support staff, etc., Compunetix Video Call Center provides a user-friendly and comprehensive video interface for both the customer and company […]

FSD ITC Show
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Compunetix Debuted GTX-V and 4-STAR Products at ITC Show

The Federal Systems Division of Compunetix recently debuted several new products at the International Telemetry Conference (ITC) held in Las Vegas, Nevada. Among these were the GTX-V (audio/video multimedia mission instrument) and the 4-STAR (analog to IP gateway). Greg de Silva and Josh Zueger exhibited at the Compunetix booth and described the show as very […]

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HD Audio and Call Encryption

Today’s blog post, the first in a two-part series, was written by Andy Nilssen and Bill Haskins of Wainhouse Research in collaboration with Compunetix. Wainhouse Research is an independent market research firm that focuses on critical issues in the unified communications and collaboration (UC&C) market. The company conducts multi-client and custom research studies for industry […]

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The Next Generation of Customer Engagement

Compunetix WebRTC Video Call Center™ In today’s highly connected environment, live assistance on the web is quite common, though it is often lacking in terms of providing a satisfying customer experience. While chat-bots and other automated technologies have improved greatly over the years, they are often too impersonal. As we continue to rely more and […]

Jabra Headset Testing
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Hear the Difference in HD Call Quality with a Jabra™ Headset

Compunetix has recently tested and certified headsets from Jabra‘s Evolve and Biz product lines using various audio clients within the Compunetix suite.     The HD capable headsets provide comfort and clarity for any operations team when leveraged with the Olympus Global Operator (GO) console. But this isn’t just certification for an operations team, end-users […]