When a customer has a question, Compunetix provides the answer. The consistently high standard of Compunetix support is one reason why Compunetix customers stay Compunetix customers–year after year. Compunetix support personnel are highly trained and well-versed in all aspects of Compunetix products and services. Importantly, these service personnel are based in the same location as those who designed, engineered and manufactured the products. Should a question arise that a support staff person is unable to answer, the solution is always close by.
Two additional employees have joined the Customer Support team to increase our availability to customers. Jared Bayer has been with Compunetix for a few years but recently transferred to support to work more directly with customers. Erin Higgins graduated from the University of Pittsburgh this spring with a degree in Computer Engineering. Both are engraining themselves in Compunetix products and will be traveling to customer sites. Please join us in welcoming them to our group.