Given the recently discovered vulnerabilities of some well-known video conferencing solutions, now might be a good time to re-evaluate what you’re using, or perhaps, not using. As you might have experienced, many current video-conferencing solutions require the installation of an app or software plugin to utilize their product. With that comes the risk of an […]
Corrections Forum Magazine has recently reviewed the technology provided by Compunetix called Companion Suite. Utilizing WebRTC (real time communication) technology, Companion Suite can be used with a standard web browser such as Chrome or Mozilla which revolutionizes prison visits by enabling loved ones with physical or financial difficulty to visit with the inmate from their […]
When time is a luxury that you just don’t have, and you need your conference participants to join your call without incident, EventMeet by Compunetix is right for you. EventMeet is the specialized web application that streamlines caller entry into event conferences. It gives parties an unprecedented access point from which they can instantly join […]
Compunetix recently developed a new WebRTC Video Call Center to satisfy this need for a richer customer support experience. Intended to be utilized as an agent assisted tool to connect customers to doctors, company representatives, support staff, etc., Compunetix Video Call Center provides a user-friendly and comprehensive video interface for both the customer and company […]
Compunetix WebRTC Video Call Center™ In today’s highly connected environment, live assistance on the web is quite common, though it is often lacking in terms of providing a satisfying customer experience. While chat-bots and other automated technologies have improved greatly over the years, they are often too impersonal. As we continue to rely more and […]
As the summer season winds to a close, beach vacations come to an end, and the kids return to school, the demanding grind of the work week can sometimes place a strain on our work-life balance. Work commitments inevitably roll into our personal lives and conflicting schedules can become a real issue. Rather than trying […]
WebRTC, or Web Real-Time Communication, was first introduced in 2011 with the promise of reducing the barrier to entry for web developers to create real-time communications applications. It requires full browser support which initially slowed growth. However, as of last year, Apple announced support for Safari and Microsoft did the same with Edge. WebRTC […]