2420 Mosside Blvd. Monroeville, PA 15146 1.800.879.4266

Video Call Center

Celebrate National Technology Day with Compunetix

What would daily life be like without technology? Today, on National Technology Day, we recognize how technology can positively impact our world and our future. Each year, from airplanes to smartphones, the day honors technological achievements that have changed our …

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Celebrate the Power of Rural Initiatives with Compunetix

With COVID cases on the rise again and the onset of cold and flu season, video healthcare appointments can safely connect patients with their providers from the comfort and safety of their homes. This is especially imperative in rural populations …

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Clinch Memorial Hospital

Compunetix Teams Up with the National Rural Health Association (NRHA)

Compunetix recently teamed up with the National Rural Health Association (NRHA), a nonprofit organization that focuses on rural health issues through advocacy, communications, education, and research.

The obstacles faced by healthcare providers and patients in rural areas are vastly different …

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Telehealth Awareness Week

Proudly Supporting the Advancement of Virtual Care with Video Call Center

Compunetix is a proud supporter of Telehealth Awareness Week and the advancement of virtual care. Our tailored healthcare solution is connecting healthcare providers and patients, enabling secure and compliant …

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Hybrid Work Environment

The Future of Flexibility

Flexible work policies can be effective in almost any industry. The COVID-19 pandemic severely disrupted the corporate 9 – 5 schedule as the world suddenly shifted to remote work. Today, many organizations offer a blended or hybrid model, giving employees …

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Video Call Center for State Agencies

Departments of Motor Vehicles (DMV) are state government agencies across the country that are responsible for vehicle related licensing, registration, inspections, and more.  Since its inception in 1915, the DMV has gained a reputation for frustratingly long wait times, slow …

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Privacy, Information Security, and Telehealth

How Secure is Your Platform?

The pandemic drove many healthcare providers to use consumer video conferencing tools to offer telehealth services to maintain social distancing and to help slow the spread of COVID-19. Experts say telehealth advanced 10 years in …

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Video Banking Solutions from Compunetix

Pandemic Drives Consumers to Try Video Banking

The pandemic forced numerous industries, including banking and financial services, to reconsider and modify their business processes. While their products and services remained the same, their service channels evolved to accommodate clients during times of social distancing and widespread restrictions. …

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Remote Patient Monitoring

Choosing the Right Telehealth Partner for Your RPM Program

Remote patient monitoring (RPM) for chronic disease management has been rapidly growing in popularity. Safety concerns, rising healthcare costs, transportation, and aging can make accessing healthcare professionals difficult. New and evolving technology gives professionals the toolset to monitor and treat …

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How Telehealth is Improving Our Mental Health

Insurance companies across the country are expanding coverage to include video and telephone-based mental health appointments and online wellness programs. These initiatives are addressing a critical care need across the country. Access to high-quality mental health services has never been …

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Video Call Center – The Future of Personalized Video Communications

Compunetix is proud to announce the launch of a dedicated Video Call Center (VCC) website. Video Call Center represents the future of customer engagement solutions through real-time video communication across a wide range of industries.

Video Call Center is …

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Multi Party Telehealth Video Call

Remote Patient Monitoring with On-Demand Video Conferencing

Remote patient monitoring (RPM) is an innovative and convenient way to monitor a patient’s medical and health data using advanced technology. It monitors individuals in one location and securely transmits that information to medical professionals in a different location for …

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NRF 2021

Experience Video Call Center Kiosks and Endless Aisles at NRF 2021

Compunetix and KIOSK Information Systems have partnered to offer personalized service via innovative, self-service kiosks. We’re pleased to be showcasing our solutions at the National Retail Federation’s (NRF) 2021 virtual expo, starting January 12.

The retail market is transforming …

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SSIS 2020

Self-Service Innovation Awards 2020

SSIS Awards FinalistCompunetix is honored to be a finalist for the Innovation of the Year (B2B) category in the Self-Service Innovation Awards for our Video Call Center (VCC) for Healthcare. The awards ceremony will be part of the Self-Service Innovation Virtual …

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Compunetix Assistance Program for Healthcare Organizations

The Coronavirus continues to spread across the world with more than 62 million confirmed cases. Even countries and regions that had success in suppressing the initial outbreak are experiencing a surge in cases.

To assist in the fight against the …

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National Cybersecurity Awareness Month - Telehealth

The Power of Remote Patient Healthcare

COVID-19 has taught us a lot of things, one being that patients can be well-cared for in their homes. Although we will always have a need for hospitals and medical offices, there is a rapidly growing demand for an alternate …

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3D Sound Wave

High Definition and a Focus on Quality

These days, high definition (HD) audio and video are becoming the new standard in business communications, and rightfully so. With the amount of meetings, trainings, webinars, etc. that are conducted via conferencing tools like ours, it is necessary that these …

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Benefits of School-Based Telepsychiatry

Good mental health is critical to children’s success in school and at home. According the U.S. Department of Health and Human Services, one in five children and adolescents experience a mental health problem during their school years. Examples include …

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pen

Telehealth Coverage Expanded with Executive Order

Patients and medical professionals alike are enjoying the benefits and convenience of the telehealth boom. But many are asking, how long will this trend last?

Medicare’s telehealth coverage was slated to end when the coronavirus no longer posed a threat …

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New Compunetix Partnership Featured in Pittsburgh Business Times

Recently, Compunetix was featured in a story with our customer and fellow Pittsburgh tech company, Touchtown, for the Pittsburgh Business Times (PBT). The article highlighted a recent collaboration to integrate our Video Call Center solution with Touchtown’s virtual community platform …

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