The pandemic forced numerous industries, including banking and financial services, to reconsider and modify their business processes. While their products and services remained the same, their service channels evolved to accommodate clients during times of social distancing and widespread restrictions. …

Remote patient monitoring (RPM) for chronic disease management has been rapidly growing in popularity. Safety concerns, rising healthcare costs, transportation, and aging can make accessing healthcare professionals difficult. New and evolving technology gives professionals the toolset to monitor and treat …

Insurance companies across the country are expanding coverage to include video and telephone-based mental health appointments and online wellness programs. These initiatives are addressing a critical care need across the country. Access to high-quality mental health services has never been …

Compunetix is proud to announce the launch of a dedicated Video Call Center (VCC) website. Video Call Center represents the future of customer engagement solutions through real-time video communication across a wide range of industries.

Video Call Center is …

Remote patient monitoring (RPM) is an innovative and convenient way to monitor a patient’s medical and health data using advanced technology. It monitors individuals in one location and securely transmits that information to medical professionals in a different location for …

Compunetix and KIOSK Information Systems have partnered to offer personalized service via innovative, self-service kiosks. We’re pleased to be showcasing our solutions at the National Retail Federation’s (NRF) 2021 virtual expo, starting January 12.

The retail market is transforming …

Compunetix is honored to be a finalist for the Innovation of the Year (B2B) category in the Self-Service Innovation Awards for our Video Call Center (VCC) for Healthcare. The awards ceremony will be part of the Self-Service Innovation Virtual …

The Coronavirus continues to spread across the world with more than 62 million confirmed cases. Even countries and regions that had success in suppressing the initial outbreak are experiencing a surge in cases.

To assist in the fight against the …

COVID-19 has taught us a lot of things, one being that patients can be well-cared for in their homes. Although we will always have a need for hospitals and medical offices, there is a rapidly growing demand for an alternate …

These days, high definition (HD) audio and video are becoming the new standard in business communications, and rightfully so. With the amount of meetings, trainings, webinars, etc. that are conducted via conferencing tools like ours, it is necessary that these …