Video Call Center Interface
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Compunetix WebRTC Video Call Center – Unique Industry Applications

Compunetix recently developed a new WebRTC Video Call Center to satisfy this need for a richer customer support experience. Intended to be utilized as an agent assisted tool to connect customers to doctors, company representatives, support staff, etc., Compunetix Video Call Center provides a user-friendly and comprehensive video interface for both the customer and company […]

FSD ITC Show
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Compunetix Debuted GTX-V and 4-STAR Products at ITC Show

The Federal Systems Division of Compunetix recently debuted several new products at the International Telemetry Conference (ITC) held in Las Vegas, Nevada. Among these were the GTX-V (audio/video multimedia mission instrument) and the 4-STAR (analog to IP gateway). Greg de Silva and Josh Zueger exhibited at the Compunetix booth and described the show as very […]

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HD Audio and Call Encryption

Today’s blog post, the first in a two-part series, was written by Andy Nilssen and Bill Haskins of Wainhouse Research in collaboration with Compunetix. Wainhouse Research is an independent market research firm that focuses on critical issues in the unified communications and collaboration (UC&C) market. The company conducts multi-client and custom research studies for industry […]

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The Next Generation of Customer Engagement

Compunetix WebRTC Video Call Center™ In today’s highly connected environment, live assistance on the web is quite common, though it is often lacking in terms of providing a satisfying customer experience. While chat-bots and other automated technologies have improved greatly over the years, they are often too impersonal. As we continue to rely more and […]

Jabra Headset Testing
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Hear the Difference in HD Call Quality with a Jabra™ Headset

Compunetix has recently tested and certified headsets from Jabra‘s Evolve and Biz product lines using various audio clients within the Compunetix suite.     The HD capable headsets provide comfort and clarity for any operations team when leveraged with the Olympus Global Operator (GO) console. But this isn’t just certification for an operations team, end-users […]

Japanese translated OHD 4.0 interface
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Olympus HD Secure Audio Client 4.0 Sneak Peak

We are pleased to announce that there is an upcoming feature update for the Olympus HD Secure Audio Client App, available for iOS and Android. Olympus HD (OHD) lets you instantly access meetings from anywhere, at any time, with encrypted crystal clear high definition (HD) audio. The update, Olympus HD 4.0, is expected to be […]

HD Voice
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Experience HD Voice with Summit Olympus

When it comes to one on one phone conversations, high definition is a great perk, though it is not necessarily crucial for successful communication. The opposite is true when it comes to conference calls. While many have managed using standard definition audio up to this point, it hasn’t come without its many insufficiencies.   We […]

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Try Out EVERGREENCloud

EVERGREENCloud allows you to quickly and easily experience the latest Compunetix “anywhere” video solution based on our EVERGREEN technology. Whatever endpoint you choose, EVERGREENCloud will guarantee the easiest multipoint connectivity and the widest possible interoperability. Its advanced network performance and security allows Compunetix to deliver all the benefits of our innovative video conferencing technology through […]

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Get Familiar with EventMeet™

We are all familiar with operator assisted conference calls. We’ve joined them and waited for our turn to give our information before gaining access to the call. For a long time, operator assistance has helped large event coordinators welcome and sort participants calling in, while also gathering their information as a way of tracking who […]