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The Next Generation of Customer Engagement

Compunetix WebRTC Video Call Center™ In today’s highly connected environment, live assistance on the web is quite common, though it is often lacking in terms of providing a satisfying customer experience. While chat-bots and other automated technologies have improved greatly over the years, they are often too impersonal. As we continue to rely more and […]

Jabra Headset Testing
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Hear the Difference in HD Call Quality with a Jabra™ Headset

Compunetix has recently tested and certified headsets from Jabra‘s Evolve and Biz product lines using various audio clients within the Compunetix suite.     The HD capable headsets provide comfort and clarity for any operations team when leveraged with the Olympus Global Operator (GO) console. But this isn’t just certification for an operations team, end-users […]

Japanese translated OHD 4.0 interface
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Olympus HD Secure Audio Client 4.0 Sneak Peak

We are pleased to announce that there is an upcoming feature update for the Olympus HD Secure Audio Client App, available for iOS and Android. Olympus HD (OHD) lets you instantly access meetings from anywhere, at any time, with encrypted crystal clear high definition (HD) audio. The update, Olympus HD 4.0, is expected to be […]